Surprising Lessons From 525 Life-Changing Crucial Conversations
New research from the New York Times best-selling authors of "Crucial Conversations" reveals surprising lessons from 525 life-changing conversations.read more
View ArticleThe Media Is an Accomplice in School Shootings
The attention given to and glorification of school shooters amplifies the violence. We must balance the right to speak freely with the responsibility to influence ethically.read more
View ArticleWhen in Doubt, Open Your Mouth
Reverse the consequences of silence by taking moral action even in an incredibly hot state. read more
View ArticleExercise Your Free 'Won't'
We have much less control over our behavior than we think. However, we can put the control back in our hands by reshaping the sources of influence that shape us.read more
View ArticleThe Six-Source Solution to Keep Your Weight Loss Resolution
When we fail to meet New Year’s resolutions, we assume it’s because we’re weak willed. However, willpower combined with silver-bullet solutions is insufficient to create lasting change. Our research...
View ArticleConfronting Destructive and Manipulative Behavior
The biggest obstacle we face in life is making wise decisions in the face of overwhelming emotion. It’s impossible for most of us to imagine how hard it would be to think clearly when a loved one is...
View ArticleCoping with the Loss of a Loved One
When a friend’s loved one passes away, what is the best way to console him or her without saying something that further compounds the pain?read more
View ArticleWeighty Conversations With Your Child
When an overweight teenage or adult child’s health is at risk, how do you speak up in a way that helps your child without undermining your relationship?read more
View ArticleAccountability—What Dysfunctional Teams Are Missing
Team failures, wherein team members are unwilling and unable to support each other, stem from a variety of problems, but they all have one solution: accountability.read more
View ArticleStuck with a Slacking Co-worker? Why You’re to Blame
Slacking co-workers cause a quarter of their hard-working colleagues to put in four to six more hours of work each week, yet only 10 percent speak up and hold underperforming colleagues accountable....
View ArticleHandling Public Displays of Rudeness
What do you do when someone is rude or publicly cuts down another person in the middle of a meeting? Is there a way to handle group conflict in the moment and create a safe environment without publicly...
View ArticleHow to Speak Up Without Causing a Blow-up
When we employ effective skills for holding crucial conversations we can elevate our capacity to influence decisions, improve relationships, and speak our minds in a way that gets heard.read more
View ArticleAligning Different Parenting Styles
Children need both affirmation and influence. Unfortunately, many relationships break down because we keep trying to make our spouse be good at what we value without properly recognizing our need for...
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